Handwritten Gift Note
Add a personalised hand written note to your order to create the perfect gift. Please add your hand written note in the notes box below along with any special instructions.
All orders are processed within 2-3 business days and delivery will take place within 3-5 days of your order being confirmed. Orders are not shipped on weekends or holidays.
Our standard delivery rate is £3.95.
All UK deliveries are sent via DPD and will require a signature on delivery. For any items that fail to be delivered, a card will be left and the item returned to the local DPD depot for personal collection or redelivery. Any items not collected within 2 weeks will be returned to us.
You will receive an SMS and/or Email message on the morning of your delivery and have the option to leave your parcel somewhere safe at the delivery address or deliver it to your neighbour.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Hey, we get it, sometimes you need to return an item and here at Elizabeth Scarlett we want to make this as easy as possible for you! We promise to refund any unused item you are not completely happy with when you return it to us in a saleable condition (all tags and packaging intact).
All you need to do to return your item is get in touch with us at firstname.lastname@example.org with your order number and details about the product you would like to return, then simply package the item back up and post it back to us within 14 days of receipt to the below address:
Elizabeth Scarlett Limited, The Great Transmitting House, Great North Road, Brookmans Park, AL9 6NE.
We will process your refund back through our website within 14 days of it being returned. However, in the event of a delay receiving the parcel this may take up to a max. of 28 days.
Just an FYI – we don’t offer any refunds on sale items, unless they are faulty and at this time we are unable to offer you an exchange by post so if you want to swap your item for another please place a new order and return the unwanted item for a refund.
Any questions give us a shout on email@example.com
The Elizabeth Scarlett Team. Xx